Home Support
Starting at $75/hr
- Remote troubleshooting
- Device optimization
- Software assistance
Mountain Top, Pennsylvania • Remote support nationwide
Enterprise-level IT support without enterprise confusion.
MountainCore Technologies helps home users and small businesses keep technology secure, stable, and easy to use through remote IT support, managed services, Microsoft 365 administration, cybersecurity, and practical consulting.
9 AM–6 PMStandard business hours
24/7Managed client support availability
Security-firstEmail, accounts, and devices
MountainCore Command Center
M365
MFA
Backup
Support
Remote support queueReady
Microsoft 365 healthManaged
Security postureImproving
Core Services
Support, secure, and grow your technology foundation.
Cleaner typography, more spacing, stronger local SEO, and clear paths for clients to get help.
Remote IT Support
Computer issues, printer help, email problems, slow systems, software installs, and troubleshooting.
Learn more →Managed IT Services
Proactive support, help desk, device planning, vendor coordination, and roadmaps.
Learn more →Microsoft 365
Exchange, Teams, OneDrive, SharePoint, licensing, MFA, DKIM, and DMARC.
Learn more →Cybersecurity
Endpoint protection guidance, passwords, email security, ransomware prevention, and backups.
Learn more →Who We Help
Built for small businesses and everyday users who need dependable IT help.
MountainCore supports home users, home offices, small teams, dental and medical offices, contractors, real estate professionals, accounting firms, nonprofits, and growing organizations.
- Home users who need remote computer help
- Small businesses without internal IT staff
- Teams using Microsoft 365 and Outlook
- Businesses that want stronger cybersecurity basics
Common problems we solve
01Email, Outlook, Teams, and account issues
02Slow computers, software errors, and setup help
03Wi-Fi, printers, and device troubleshooting
04MFA, password, phishing, and security concerns
How Support Works
A simple process designed to get you help quickly.
01
Schedule or request help
Book a consultation or contact the correct department.
02
Confirm the issue
We review the problem, urgency, and best next step.
03
Connect securely
Remote support begins only with your permission.
04
Resolve and follow up
We explain what was done and recommend prevention steps.
Pricing
Simple starting points with custom managed plans available.
Best for businesses
Small Business Support
Custom monthly plans
- Managed IT services
- Microsoft 365 support
- Security planning
Consulting
Custom quotes
- Technology planning
- Cloud strategy
- Security review
FAQ
Common questions before booking support.
How does remote support work?
You schedule or request help, then we guide you through a secure remote session only after you approve access.
Do you support home users?
Yes. MountainCore supports both home users and small businesses.
Do you provide 24/7 support?
Standard hours are Monday–Friday, 9:00 AM–6:00 PM. 24/7 support availability is planned for managed service clients.
What areas do you serve?
MountainCore is based in Mountain Top, Pennsylvania, and provides remote support across Pennsylvania and beyond.
Ready to make technology easier to manage?
Schedule a Microsoft Bookings appointment or contact the right MountainCore department.